Two Wheeler Loan
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From the
Formerly the Consumer Credit Division under Vietnam Prosperity Joint Stock Commercial Bank (VPBank), FE CREDIT successfully transitioned its consumer finance operations into an independent legal entity under the name VPBank Finance Company Limited (branded as FE CREDIT) in February 2015.
To the
In October 2021, VPBank completed the sale of 49% of FE CREDIT’s charter capital to SMBC Consumer Finance (SMBCCF), a wholly-owned subsidiary of Japan’s Sumitomo Mitsui Financial Group. At the same time, VPBank Finance Company Limited was officially renamed SMBC Finance Company Limited.
FE CREDIT
By 2025, after 15 years of fulfilling its mission to realize millions of dreams, FE CREDIT has established a solid foundation and maintained its position as the market leader in Vietnam’s consumer finance sector. With a nationwide network of over 13,000 sales points, a workforce of more than 12,000 employees, and a customer base exceeding 14 million, the company continues to contribute to the community by combating illegal lending, improving the quality of life for workers, and driving economic growth.
development history
Key milestones
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Implementing robust digital transformation and comprehensively optimizing operational systems.
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Enhancing service quality, serving over 14 million customers.
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Expanding the network of sales points and strategic partners.
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Entering the Phase of Refinement and System Optimization.
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Optimizing operations and enhancing service quality.
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Optimizing operations and enhancing service quality.
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Completing certifications and increasing capital to finance loans.
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Meeting ESG criteria and reaching over 17.4 million customers.
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Providing 400,000 loans worth 2,000 billion VND with preferential interest rates.
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The participation of strategic partner: SMBC Consumer Finance Company.
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Renamed to SMBC Vietnam Prosperity Bank Finance Company Limited.
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Valued at 2.8 billion USD and increasing its charter capital to 10,928 billion VND.
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Developing over 19,000 sales points nationwide.
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Expanding partnerships with over 10,500 partners.
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Applying technology to business operations and customer services.
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Reaching the milestone of 10,000,000 customers.
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Expanding the introduction of loan products at 10,000 VNPost postal offices.
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Launching SHIELD and the FE Mobile App.
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Dominating the Vietnamese Consumer Finance market with nearly 50% market share.
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Developing over 13,000 sales points nationwide and issuing 1 million credit cards.
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Launching the first fully automated loan application in Vietnam.
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Issuing 500,000 credit cards.
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Successfully raising 100 million USD in capital from Deutsche Bank.
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Increasing charter capital to 4,474 billion VND, proudly serving 7,000,000 customers.
Vision
Developing FE CREDIT into a leading brand in the consumer finance industry while also becoming the most beloved brand with a loyal customer base nationwide and across the region.
FE CREDIT
Commitment
Customer
Always keep their consumer lending needs fulfilled by exceptional customer service
Employee
Build a fair and motivating work environment.
Community
Keep on promoting friendly practices and enriching the welfare of the community
Stakeholder
Continue to maintain focus and efficiency in business operations
Partner
Constantly provide our partners fruitful business opportunities and always exalt them
Customer
Always keep their consumer lending needs fulfilled by exceptional customer service
Employee
Build a fair and motivating work environment.
Community
Keep on promoting friendly practices and enriching the welfare of the community
Stakeholder
Continue to maintain focus and efficiency in business operations.
Partner
Constantly provide our partners fruitful business opportunities and always exalt them
Core value
F
Focus
To achieve growth, FE CREDIT remains focused, prioritizes key initiatives, sets ambitious goals, and persists through all challenges, including:
- Striving to be number one in everything we do
- Focusing on key priorities
- Staying committed, even in the face of challenges
U
Unite
The FE CREDIT team stands united to win in the market while fostering talent within the organization. We continuously strive to understand one another, show respect, and leverage individual strengths with the following values:
- Understand and trust each other with a positive attitude
- Harness collective strength for a common goal
- Nurture talent
S
Simple
The FE CREDIT team stands united to win in the market while fostering talent within the organization. We continuously strive to understand one another, show respect, and leverage individual strengths with the following values:
- Understand customers
- Provide simple and clear solutions
- Create a fast and seamless experience
O
Ownership
FE CREDIT consistently takes initiative in assuming responsibility, making practical decisions, and adhering to operational processes with high efficiency and discipline. The value of Responsibility includes:
- Proactively take responsibility
- Make practical and realistic decisions
- Ensure efficiency and compliance with processes
social contribution
Corporate social responsibility
Mission
Enhance quality of life
To ensure the benefits for both the company and community in harmony and to create a sustainable growth, we embrace our social responsibility by continuous contributing to the economic and social development. By having a mission of “Realizing millions of dream”, FE CREDIT periodically organizes a number of meaningful activities for our communities across the country
Mission
Enhance quality of life
To ensure the benefits for both the company and community in harmony and to create a sustainable growth, we embrace our social responsibility by continuous contributing to the economic and social development. By having a mission of “Realizing millions of dream”, FE CREDIT periodically organizes a number of meaningful activities for our communities across the country
outstanding achievements
Affirmation journeyleading position
97% of customers
Satisfaction across all channels
Over 13,500
Network of stores and partners
Over 724,000
Issued insurance
Over 2 million
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